Services
E-commerce solutions
Online shops for Dominican businesses — quick to buy on a phone, priced in US dollars, with delivery rules that make sense across the country and out to the visitors who fly in.
Selling online should feel like selling across a counter. We build shops with a short, trustworthy checkout and a back office simple enough to run from a phone, so you can get on with the product. Most of the businesses we work with here are selling far beyond their own street — to visitors in the States, Canada and Europe who will never pass the door — and the site has to behave properly in all of it.
- Typical launch
- 4–6 weeks
- Payments
- Your account, your name
- Customer data
- Yours, not a platform's
- Selling abroad
- Set up correctly
Where AI earns its keep in an online shop
Two jobs, both unglamorous. Writing product descriptions in bulk, so you aren't doing forty of them on a Sunday. And answering the questions that repeat all day — 'do you ship to the States', 'is this still in stock', 'what happens with tax for a customer abroad'. Neither should set a price or promise a delivery date without a person reading it first.
Sell where your customers are
Every sale through a marketplace comes with somebody else's cut of it, and it costs you the customer as well: no email address you can use, no way of offering them something in six months, and nobody to call when the platform changes its mind. For a shop on this coast, where a whole summer's stock might be olive oil, dried flowers or one small run of ceramics, that margin matters more than the convenience.
A checkout that survives contact with a phone
Most orders on a shop like this come from a phone, and rarely in the same sitting as the decision to buy. Checkout is where the money leaks: an extra field, a surprise about delivery, a pause — each one a reason to walk away from the basket.
Delivery is the whole argument
A customer in Santo Domingo and a customer in Hamburg are not the same sale, and the site has to know the difference — what it costs to send where, how long it takes, and who carries the customs paperwork once you're shipping outside the region. Getting that wrong produces the emails everybody dreads: 'where is my order', followed by a refund and a bad review.
ITBIS, and the part people get wrong
Sales tax in the Dominican Republic is ITBIS, and shipping to customers abroad brings customs and import rules of its own into it. There is a real difference between a shop set up to handle that and one that quietly collects the wrong thing and then has to repay it. We build the site to collect the right thing and to say plainly at checkout what a buyer abroad will owe; your accountant still signs it off, because that's their job and it should be.
Stock that tells the truth
Running out of something and still taking the money is far more damaging than having nothing to sell that week. We hook your stock up so the site reflects what you genuinely have on the shelf, warn you while it's running low, and tell you before a customer discovers it first.
The one weekend a year that matters
Most coastal shops get the bulk of their year in a handful of weeks. Which means the site has to survive a Saturday where two hundred people arrive at once, a stock file being edited all day, and a courier turning up for a collection that was never confirmed. Ordinary websites fall over in exactly that week, and it's the week the year's profit is made in.
What’s included
- A short checkout that doesn't lose people at the last step
- Products, variants and stock you can manage without training
- Delivery zones, rates and the right taxes shown at checkout
- Card, transfer and the payment options people actually use
- Order handling, simple reports, and a back office we run for you
Why it matters
- A store that's easy to shop on and easy to run
- Sales that don't depend entirely on somebody else's commission
- A business that copes with its own best week
Often useful alongside this
- Website design for the shopfront and product pages that sit alongside the basket.
- Website maintenance so stock, security and payments keep working without you thinking about it.
- SEO to get the product pages found, which is where most of the traffic comes from.
Common questions
- How long does building a shop take?
- With a range you can actually keep on top of, four to six weeks. Big catalogues, made-to-order lines or complicated delivery rules stretch that, and you'll get a real estimate once we've seen what you're selling, rather than a number invented in advance.
- Do I have to run the shop myself?
- No. There's a plain admin screen behind the scenes, and we work in it on your behalf — send over a product and a price and we'll action it. Most of our shop clients have never logged in.
- Can my current products come across?
- Yes — products, photographs, descriptions and stock can all be brought over, so you're not starting from an empty shop. We check the mapping properly, because a catalogue full of slightly wrong items is worse than no catalogue at all.
- Where does the money go?
- Straight into your account. We set up and test the payment provider and configure the delivery rules, but the account is opened in your business's name, so nothing passes through us.
- Can you sell to customers abroad as well as in the Dominican Republic?
- Yes, and a lot of the shops we build do. It affects three things: which payment provider you use, how you handle tax on orders outside the country, and what the customer sees at the shipping step. We'll work through the specifics with you — and if you're only selling locally, we won't add half of this just in case.
Free, no-obligation
Get a free website audit and quote
Tell us about your business and we’ll come back with honest, friendly advice — including a clear quote and what we’d improve first.
Trusted by businesses across the Dominican Republic